Free Drone or Album with code WEDOCT when booking by Oct. 31.
All you need to know

Frequently asked questions

Almost all our couples are first-timers, so it's natural to have a lot of questions. Luckily, after over a decade of weddings, we have all the answers.

How long is wedding day coverage?

Our standard package covers eight hours. We offer flexible options to match your specific wedding timeline and needs.

What is your photo & video style?

We specialize in documentary and candid photography and videography, capturing genuine moments with minimal intervention. That said, we do love posed portraiture as well, taking care to mix in more hands-on guidance when appropriate.

How many photographers & videographers should I book?

Our recommendations are outlined on our pricing page. Typically the choice depends on number of guests and which video edits you'd like.

Who is on the Double Knot team?

Double Knot is a highly curated, invite-only collective. We seek only the best photo & video artists that align with our mission of authentic wedding media. Each shooters books only a limited number of weddings per year, and they all receive extensive training in our candid, artful style.

Who will edit my wedding media?

All our wedding media is edited by our in-house, full-time photo and video editing team. We can emulate any style, and love collaborating with couples to achieve a shared vision.

Where are you located?

Our team lives in Central Texas and NYC, with some members traveling between both areas. We've also captured weddings in 12 states and 6 countries, so don't hesitate to reach out with your destination wedding.

What equipment will you bring?

We spend thousands of dollars every year updating our cameras, lenses, and support equipment. We bring everything we need to ensure pristine images, clear audio, and smooth camera movement.

What happens in case of an emergency?

After over ten years and 500 weddings, we have never missed, arrived late, or short-staffed a wedding. Our team is flexible and, given our deep bench and industry connections, we will always have a backup if one of our shooters is ill or otherwise unable to make your day.

Do you charge for travel?

For weddings within 30 miles of Austin and San Antonio, or within the five boroughs of NYC, there is no travel fee. For weddings between 30-90 miles away, a small travel fee may include nominal costs for gas, tolls, mileage, lodging, etc.

Weddings farther than 90 miles from our main metros (Austin, San Antonio, and NYC) will require a custom travel fee. Please inquire for more info.

What payment plans do you offer?

Typically our customers either pay half down, half two weeks before the wedding date. Or, we also offer equal monthly payments leading up to the wedding.

What is your refund policy

50% of the total is considered a non-refundable deposit in order to hold your date. Any amount paid over 50% will be refundable upon cancellation prior to the wedding date.

Do you have any discounts?

We run occasional promotions. Please schedule a consultation with our studio manager to find out more.

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