Privacy Policy | Double Knot Pictures

1. Introduction

Double Knot Pictures ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number
Wedding date and location
Payment information (processed securely through Stripe)
Communications you send to us
Account credentials

We also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process bookings and payments
Send you updates about your booking
Respond to your comments, questions, and requests
Send marketing communications (with your consent)
Monitor and analyze trends and usage

4. Information Sharing

We share your information with:

Photographers and videographers you book with
Service providers who assist in our operations (e.g., payment processors, hosting providers)
Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@doubleknotpictures.com
Phone: (512) 730-0343