1. Acceptance of Terms

By accessing and using the Double Knot Pictures website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Double Knot Pictures is a platform that connects couples with wedding photographers and videographers. We facilitate bookings, payments, and communications between clients and service providers.

3. User Accounts

To use certain features of our services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Bookings and Payments

When you book a photographer or videographer through our platform:

• You enter into a contract directly with the service provider
• Payment terms are as specified in the booking agreement
• Deposits are typically non-refundable unless otherwise stated
• Cancellation policies vary by provider and are detailed in individual contracts

5. Photographer/Videographer Terms

Photographers and videographers on our platform agree to:

• Maintain professional standards and conduct
• Honor all confirmed bookings
• Deliver services as described in their packages
• Maintain appropriate insurance and business licenses
• Pay applicable platform fees

6. Intellectual Property

Copyright ownership and usage rights for photos and videos are determined by the contract between you and your photographer/videographer. Double Knot Pictures does not claim ownership of content created by service providers.

7. Prohibited Conduct

Users may not:

• Use the platform for any illegal purpose
• Harass, abuse, or harm another user
• Circumvent the platform to avoid fees
• Post false or misleading information
• Interfere with the operation of the platform

8. Limitation of Liability

Double Knot Pictures is a platform that connects couples with service providers. We are not responsible for the actions, content, or services provided by photographers and videographers. Our liability is limited to the maximum extent permitted by law.

9. Dispute Resolution

Any disputes between you and a service provider should first be resolved directly between the parties. If you have concerns about a service provider's conduct, please contact us and we will investigate.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting an update on our website. Your continued use of the services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

12. SMS/Text Messaging

By opting in to SMS messages from Double Knot Pictures, you agree to receive text messages related to our services. These messages may include:

• Booking confirmations and updates
• Payment reminders and receipts
• Contract signing reminders
• Wedding day logistics and questionnaire reminders
• Promotional messages and special offers (for leads who opt in)
• Vendor job assignments and scheduling updates

Message frequency: Message frequency varies. You may receive up to 10 messages per month depending on your account activity and booking status.

Message and data rates: Standard message and data rates may apply. Check with your mobile carrier for details.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also manage your SMS preferences in your account settings. After opting out, you will receive a one-time confirmation message.

Help: For help, reply HELP to any message or contact us at hello@doubleknotpictures.com.

SMS consent is not a condition of purchase. You may use our services without opting in to text messages.

13. Contact Us

If you have any questions about these terms, please contact us at:

Email: hello@doubleknotpictures.com
Phone: (512) 730-0343